Future Usability Test Questions

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Items for future usability tests

Overview

This page describes topics and questions which should be considered for future usability testing.

User Hardware/Software

Desktop, Laptop, Mobile, Other?

Screen Resolution?

Mouse, Trackpad, Trackball, Other?

Operating System?

Browser?

User Satisfaction

overall satisfaction with the web site 

overall satisfaction with the design and layout the ease with which specific tasks were completed the ease with which specific information was found whether navigation labels, page titles, headings, and other terms were easy to understand and accurate whether icons and other images were helpful and easy to understand whether downloadable items downloaded quickly and satisfactorily whether password-protected areas were easy to log into and use whether errors occurred, and, if they did, whether appropriate and helpful error messages were encountered whether information about each dataset was sufficient, or there was too little or too much information whether or not the user would return to the web site, and if not, why? whether or not the user would recommend the web site to others suggested improvements