Using FogBugz

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Dryad uses FogBugz for internal task tracking. FogBugz serves two major purposes:

  1. managing incoming questions from Dryad's customers (authors, editors, data consumers, etc.)
  2. managing schedules for major development work

Accounts in FogBugz

Many Dryad staff members individual accounts in FogBugz, so they may perform the activities listed above.

Dryad Personnel - virtual account that only sends notifications to Ryan. This is to help us keep track of tasks being performed by people who do not use Fogbugz directly.

Dryad Helpdesk - virtual account that receives the cases from help@datadryad.org. It sends notifications to Ryan, Elena, and Kevin. Tasks in this account need to be acted on quickly or assigned to another user.